SHIPPING & RETURNS

We want you to love your SMUGWORTHY gear. Here's everything you need to know about shipping, returns, and what happens if something goes wrong.

SHIPPING

Made Just for You

Our products are made to order, which means your gear is produced specifically for you after you place your order. This helps us avoid unnecessary inventory and waste.

Processing & Delivery

Orders require production time before shipping. Estimated delivery dates and available shipping options are provided at checkout when available.

Delivery times may vary based on your location, product availability, and shipping carrier. During holidays and busy periods, orders may take a little longer.

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

Multiple Items

Some items may ship separately depending on where they're produced. Don't worry if everything doesn't arrive in the same package.

RETURNS & EXCHANGES

Made to Order, Made for You

Because our products are made specifically for each customer, we generally cannot accept returns or exchanges for sizing issues, changes of mind, or ordering the wrong color.

Please check the size guide and product details before placing your order.

Something Wrong? We'll Make It Right.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery.

Include your order number, a brief description of the issue, and a clear photo of the item.

We'll review the issue and arrange an appropriate replacement or refund when approved.

Order Changes & Cancellations

Need to change something? Contact us as soon as possible. Once production begins, we may be unable to modify or cancel your order.

Incorrect Shipping Addresses

Please double-check your shipping address before ordering. We cannot guarantee replacements or refunds for packages delivered to an incorrectly entered address.

NEED HELP?

Questions about your order? Something not quite right?

Reach out through our Contact page and we'll do our best to help.

Thanks for shopping SMUGWORTHY.

Wear something worth talking about.